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Helplines

Your story will reach women who have experienced or are experiencing the same violence. Providing information on how to contact appropriate local and national sources of support can encourage women to seek help. It can save lives.

Please feel free to copy and paste the information below:

Police

999 – Emergency 101 – Non-Emergency

 

Scotland


Domestic Abuse

Scotland’s Domestic Abuse and Forced Marriage Helpline

Telephone: 0800 027 1234

Open 7 days a week, 24 hours a day

Email: helpline@ndafmhs.org.uk

Free and confidential service for anyone of any gender who has experienced domestic abuse or forced marriage.

 

Rape and Sexual Assault

Rape Crisis Scotland Helpline

Telephone: 08088 01 03 02

Open 6pm - midnight every night

Email: support@rapecrisisscotland.org.uk

Text: 07537 410 027

Free and confidential support and information for anyone, women and men, affected by sexual violence, no matter when or how it happened.

Full details of access to support for people who are deaf or hard of hearing can be found at https://www.rapecrisisscotland.org.uk/help-deaf-access-to-support/

Rape Crisis Scotland can arrange for language interpreters.

 

Stalking

National Stalking Helpline

Telephone: 0808 802 0300

Open Monday to Friday, 9:30am – 4pm

This is a confidential service if you're affected by stalking. The National Stalking helpline provide impartial advice and information to men and women, including: how to identify if you're being stalked, the law on stalking, how to protect yourself, talking to the police.

 

Commercial Sexual Exploitation

Women’s Support Project

Telephone: 0141 418 0748

Monday - Friday, 9am –5pm

Email: enquiries@womenssupportproject.org.uk

A feminist voluntary organisation, which works to raise awareness of the extent, causes and effect of male violence against women, and for improved services for those affected by violence, including prostitution and other forms of commercial sexual exploitation.

 

Trafficking Awareness Raising Alliance (TARA)

Telephone: 0141 276 7724

Email: CommsafetyTARA@glasgow.gov.uk

Support service for trafficking survivors, to help identify and support women who may have been trafficked for the purpose of commercial sexual exploitation

 

Specialist support for black and minoritised women

Female Genital Mutilation (FGM) helpline (run by NSPCC)

Telephone: 0800 028 3550

Open 24 hours a day, 7 days a week

Free and confidential help for anyone who is worried a child is at risk of, or has had, FGM.

 

Amina Muslim Women’s Resource Centre

Telephone: 0808 801 0301

Open 10am-4pm, Monday to Fri

Help for women in English, Urdu, Arabic, Punjabi, Bangli and Swahili and, when required, using online interpreting.

 

Shakti Women’s Aid

Telephone: 0131 475 2399

Open 9.30am-4pm Monday to Fri

Help for black and minority ethnic (BME) women, children and young people who are experiencing, or who have experienced, domestic abuse.

 

Other useful helplines

Childline

Telephone: 0800 11 11

Open 24 hours a day, 7 days a week

Webchat: https://www.childline.org.uk/get-support/1-2-1-counsellor-chat/

Free and confidential service to help anyone under 19 in the UK with any issue they’re going through.

 

Respect Phoneline

Telephone: 0808 802 4040

Open 9am-5pm – Mon-Fri

Free and confidential service for anyone who is concerned about their own behaviour towards their partner (male, female, in heterosexual or same-sex relationships).

 

Scottish Women's Rights Centre

Telephone: 08088 010 789

Open Monday 2pm to 5 pm, Tuesday 6pm to 8pm, Wednesday 11am to 2pm, Friday 10am to 1pm

Helpline for across Scotland providing free legal help for women affected by violence, such as domestic abuse, rape, stalking, forced marriage and human trafficking. Phone the helpline or book an appointment for one of the surgeries in Dundee, Edinburgh, Forth Valley, Glasgow, Inverness, Lanarkshire.

 

Victim Support Scotland

Telephone: 0800 160 1985

Open 8am-8pm, Mon-Fri

Webchat: Self-referral form

Open 8am-8pm, Monday - Friday, 9am – 1pm Saturday

Gives free and confidential support to men and women, and practical help for victims and witnesses of crime.

Other useful contacts for the media

Engender

A membership organisation working on an anti-sexist agenda in Scotland and Europe to increase women’s power and influence and make visible the impact of sexism on women, men and society.

Telephone: 0131 558 9596

Email: info@engender.org.uk

www.engender.org.uk

Media contact: media@engender.org.uk

 

Pass the Mic

A list of expert women of colour in Scotland who can be consulted about a range of issues.

Gender Equal Media Scotland

Gender Equal Media Scotland brings together academics, journalists, campaign groups and organisations working for women’s equality in Scottish media together to work toward a Scottish media which treats women equally – as employees, as contributors and as subjects of media attention.

Email: info@genderequalmedia.scot

https://www.genderequalmedia.scot

Media contact: Karen Boyle, Professor of Feminist Media Studies

karen.boyle.101@strath.ac.uk

England


Domestic Abuse

The National Domestic Abuse Helpline (run by Refuge)

Telephone: 0808 2000 247 freephone

Open 24 hours a day

National Domestic Abuse Helpline BSL https://www.nationaldahelpline.org.uk/en/bsl

Open Monday - Friday, 10am - 6pm

 

Women’s Aid

Email: helpline@womensaid.org.uk

Webchat: https://chat.womensaid.org.uk/

10am-4pm weekdays, and 10am-12pm on weekend.

Find your local domestic abuse service at https://www.womensaid.org.uk/domestic-abuse-directory/

 

The National LGBT+ Domestic Abuse Helpline (run by Galop)

Telephone: 0800 999 5428

Open Monday- Friday 10am – 5pm and Wednesday and Thursday 10am – 8:00pm

Email: help@galop.org.uk

Webchat: https://galop.org.uk/get-help/helplines/

Open Wednesday and Thursday 5pm – 8pm.

This helpline is for LGBT+ people who have or are experiencing domestic abuse.

 

Rape and Sexual Assault

Rape, sexual assault and childhood sexual abuse

Contact a local Sexual Assault Referral Centre (SARC) – or one of the Havens in London – for immediate medical and emotional support after rape or assault.

The Rape Crisis National Helpline

Telephone: 0808 802 9999

Open every day of the year 12pm – 2.30pm and 7pm – 9.30pm

Webchat: https://rapecrisis.org.uk/get-help/live-chat-helpline/about-the-live-chat-helpline/

Open Monday and Tuesday 2pm-4.30pm, 6pm-9pm, Wednesday 12pm-2.30pm, 6pm-9pm, Thursday 12pm-2.30pm, 6pm-8.30pm and Friday, 9am-11.30am, 2pm-4.30pm.

Service supports victims/survivors aged 13+ or those supporting them. Local Rape Crisis support centres can be found via the Rape Crisis website.

 

Stalking

National Stalking helpline

Telephone: 0808 802 0300

Open Monday - Friday, 9.30-4pm

Women’s Aid’s Digital Stalking guide to protect yourself online

 

Trafficking

Metropolitan police trafficking hotline

Telephone: 0800 783 2589

Open every day, 24 hours a day

Service to report suspected trafficking

 

Prostitution

In London, you can contact Women at the Well if you are looking for support.

 

Female Genital Mutilation (FGM)

Telephone: 0800 028 3550

Open 24 hours a day

Email: fgmhelp@nspcc.org.uk

FGM helpline is run by NSPCC in partnership with the Metropolitan Police and specialist support organisations including Daughters of Eve, Equality Now and Forward)

 

Specialist support for black and minoritised women

Latin American Women’s Rights Service (LAWRS) Domestic Violence/Abuse

Telephone: 0808 145 4909

Open Monday- Friday,1am to 1pm

Email: info@lawrs.org.uk

 

Southall Black Sisters helpline

Telephone: 020 8571 0800

Open Monday- Friday, 10am-5pm.

List of specialists by and for BME ending VAWG agencies compiled by Imkaan: https://www.imkaan.org.uk/get-help

 

Karma Nirvana

Telephone: 0800 5999 247

Open Monday - Friday 9am-5pm

www.karmanirvana.org.uk

Supporting victims of honour-based abuse and forced marriage

 

Legal advice for women experiencing violence & harassment

Rights of Women provide free and confidential legal advice covering family law, criminal law, immigration & asylum law and sexual harassment. Details of their advice lines can be found on the Rights of Women's website.

 

Northern Ireland


Domestic & Sexual Violence Helpline

Telephone: 0808 802 1414

Open 24 hours a day

Email: 24hrsupport@dvhelpline.org

Text: 07797 805 839

Freephone from all landlines and mobiles. Translation service available. Open to all women and men affected by domestic & sexual violence

 

Wales


Domestic abuse and rape and sexual assault

The Live Fear Free Helpline

Telephone: 0808 80 10 800

Open 7 days a week, 24 hours a day

Text: 07860077333

Email: info@livefearfreehelpline.wales

Webchat: https://gov.wales/live-fear-free/contact-live-fear-free

National Violence Against Women, Domestic Abuse and/or Sexual Violence Helpline for Wales and provides information, advice and support to individuals who have experienced, or are concerned that someone they know may be experiencing this violence.

Check Welsh Women’s Aid Website for contact details to support details in your local area https://www.welshwomensaid.org.uk/information-and-support/find-your-local-service/

In North Wales (Anglesey, Conwy, Gwynedd, Flintshire, Denbighshire and Wrexham)

 

Rape and Sexual Abuse Support Centre (RASASC) North Wales

Telephone: 01248 670 628

Email: support@rasawales.org.uk

This service provides one to one support and/or counselling. To access anonymous email support from

RASASC North Wales provide a confidential and safe environment so that you can access the support you need. RASASC North Wales offers an equal service to men, women and children. Upon request we can provide women only or men only spaces.

 

Stepping Stones

Telephone: 01978 352 717

Email: info@steppingstonesnorthwales.co.uk

This service provides therapeutic services to adults who have been sexually abused as children.

In Mid, West, East and South Wales

 

New Pathways

Telephone: 01685 379 310

Email: enquiries@newpathways.org.uk

This service provides support for victim/survivors of sexual violence.

Specialist support for black and minoritised women

 

Bawso Helpline

Telephone: 0800 731 8147

Open 7 days a week, 24 hours a day

Email: info@bawso.org.uk

This service operates Wales-wide and provides practical and emotional support to black minority ethnic (BME) and migrant victims of domestic abuse, sexual violence, human trafficking, Female Genital Mutilation and forced marriage.

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